Junot Systems provides world-class customer support to all NLINK® customers with a valid Maintenance contract. Our team of experienced support specialists provide exemplary support to a variety of NLINK customers both in the US and overseas. We use state-of-the-art tools and techniques to support you 24 hours a day, 7 days a week, and 365 days a year, regardless of how many installations you have or where they are located.

LOCAL SUPPORT
Junot Systems provides service to each client through a staff of courteous and dedicated support specialists fully versed in the NLINK product line. We offer technical support during regular business hours and emergency assistance on a special after-hours hotline. We continually strive to communicate client issues to other departments to determine future functionality and monitor quality control of all of our products.

REMOTE SUPPORT
Used to provide NLINK customers with the latest versions of the NLINK applications. Remote access is also used as a reliable source to help troubleshoot problems that may be being experienced at your site regardless of its location, both domestic and international. Our support staff can directly log-on to the NLINK Server at your site, through the Internet, to diagnose and correct any problems you may be having, or answer any operational questions you may have.

CUSTOMER EXTRANET
If you are an NLINK customer click here to get access to our support area. Here you will be able to download the latest release of NLINK, provide product feedback and suggestions, look at our list of frequently asked questions, and more.

NLINK BUG REPORT & FEATURE REQUEST
Click here to submit an NLINK bug report or new Feature request. The report provides a template that will supply the Junot Systems support staff with enough information to be able to quickly reproduce, and resolve, your problem. Please enter as much information as possible in order to assist us in reproducing the problem.



SALES AND PRICING INFORMATION
For sales and pricing information regarding the NLINK Product Suite please contact: .


TECHNICAL INFORMATION
For more information regarding the technical details of the NLINK product solutions please contact: .